The introduction of mini computer in to office in the late sixties has since then changed very significantly the way the work is done in office. Office automation is an assorted mix of technologies with the basic objective of improving the efficiency of office work. Office automation systems include the application of computer-based office- oriented technologies such as word-processing, desktop publishing, electronic mail, teletext and teleconferencing.
Business transactions are certain events that occur routinely in a business firm such as purchase and issue of raw materials. The nature and volume of transactions depend on type and size of business. These transactions are to be recorded to measure efficiency of operations and resource use. The transaction processing system (TPS) is the most important and rich source of data for a business firm.
The important areas in office automation are:
1. Word processing
2. Desktop publishing
3. Word processing
4. Electronic mail
5. Facsimile (FAX)
6. Voice Mail
7. Teleconferencing
8. Electronic fund transfer
9. Image storage and retrieval systems:
10. Multimedia systems:
1.Word processing:
Word processing permits typing in documents, manipulation of such documents and their
storage and retrieval.
2. Desktop publishing:
This uses computer hardware and software to produce documents of professional print
quality. The use can combine test, artwork, photos and a variety of fonts to produce the document.
3. Electronic mail:
E-mail is the fastest growing communication mode. Computer network facilitate
communication between computers. The electronic transfer of messages between computers is
quick, convenient and economic.
4. Facsimile (FAX):
The FAX machine sends and receives text and images. The text and images are converted into
digital form and at the receiving end it is converted into text and image form.
5. Voice Mail:
Voice mail sends digitized speech over phone to a mailbox and the message is digitally
stored at the receiving end, which can be accessed using telephone.
6. Teleconferencing:
It is the use of telecommunication technology to see people face to face without their
physical proximity to each other. The participants gather in specially equipped rooms capable of
simultaneous audio and video transmission
7. Image storage and retrieval systems:
These systems convert paper documents into electronic files and images for easy storage
and retrieval.
8. Electronic fund transfer:
It is a facility to transfer funds between accounts of customers with banks. At the point
of sale counter customers presents his cark and keys in a code and if the card and coke tally the
bill amount id transferred to the account of the retailer and the customer’s account is updated.
9.Multimedia systems:
The multimedia systems store. Retrieve and process different types of data such as text, graphics,
audio, video and animation. They facilitate information storage, retrieval and presentation in a
variety of impressive ways.
Business transactions are certain events that occur routinely in a business firm such as purchase and issue of raw materials. The nature and volume of transactions depend on type and size of business. These transactions are to be recorded to measure efficiency of operations and resource use. The transaction processing system (TPS) is the most important and rich source of data for a business firm.
The important areas in office automation are:
1. Word processing
2. Desktop publishing
3. Word processing
4. Electronic mail
5. Facsimile (FAX)
6. Voice Mail
7. Teleconferencing
8. Electronic fund transfer
9. Image storage and retrieval systems:
10. Multimedia systems:
1.Word processing:
Word processing permits typing in documents, manipulation of such documents and their
storage and retrieval.
2. Desktop publishing:
This uses computer hardware and software to produce documents of professional print
quality. The use can combine test, artwork, photos and a variety of fonts to produce the document.
3. Electronic mail:
E-mail is the fastest growing communication mode. Computer network facilitate
communication between computers. The electronic transfer of messages between computers is
quick, convenient and economic.
4. Facsimile (FAX):
The FAX machine sends and receives text and images. The text and images are converted into
digital form and at the receiving end it is converted into text and image form.
5. Voice Mail:
Voice mail sends digitized speech over phone to a mailbox and the message is digitally
stored at the receiving end, which can be accessed using telephone.
6. Teleconferencing:
It is the use of telecommunication technology to see people face to face without their
physical proximity to each other. The participants gather in specially equipped rooms capable of
simultaneous audio and video transmission
7. Image storage and retrieval systems:
These systems convert paper documents into electronic files and images for easy storage
and retrieval.
8. Electronic fund transfer:
It is a facility to transfer funds between accounts of customers with banks. At the point
of sale counter customers presents his cark and keys in a code and if the card and coke tally the
bill amount id transferred to the account of the retailer and the customer’s account is updated.
9.Multimedia systems:
The multimedia systems store. Retrieve and process different types of data such as text, graphics,
audio, video and animation. They facilitate information storage, retrieval and presentation in a
variety of impressive ways.
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